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Privacy Policy
Your Privacy Matters
This Privacy Policy explains how 4TWNTY collects, uses, stores, shares, and protects your personal information when you use our website, place an order, interact with our ads, or subscribe to our updates.
Last updated: May 2026
Notice
By using 4TWNTY, placing an order, submitting a form, or subscribing to our emails, you agree to the collection and use of your information as described in this Privacy Policy.
Data Controller / Business
support@4twnty.in
SIDDHAYU GLOBAL CORPORATION
B-152, 1st Floor, Backside Portion, Mayapuri Industrial Area Phase-1, New Delhi - 110064, India
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Who We Are
This website is operated by 4TWNTY. For the purpose of this Privacy Policy, 4TWNTY refers to SIDDHAYU GLOBAL CORPORATION, having its address at B-152, 1st Floor, Backside Portion, Mayapuri Industrial Area Phase-1, New Delhi - 110064, India.
In this policy, the terms “we”, “us”, “our”, “4TWNTY” and “Company” refer to 4TWNTY. The terms “you”, “your”, “customer” and “user” refer to any person who visits our website, places an order, contacts us, subscribes to our updates, or interacts with our services.
In this policy, the terms “we”, “us”, “our”, “4TWNTY” and “Company” refer to 4TWNTY. The terms “you”, “your”, “customer” and “user” refer to any person who visits our website, places an order, contacts us, subscribes to our updates, or interacts with our services.
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Information We Collect
We may collect personal information that you voluntarily provide to us when you place an order, create an account, contact us, subscribe to our newsletter, participate in offers, or interact with our website.
This may include your name, email address, phone number, shipping address, billing address, city, state, PIN code, order details, product preferences, payment status, support messages, return or exchange details, and any information you share with us through forms or communication channels.
We may also collect technical and usage information such as IP address, device type, browser type, pages visited, time spent on the website, referral source, cookie identifiers, and interaction data.
This may include your name, email address, phone number, shipping address, billing address, city, state, PIN code, order details, product preferences, payment status, support messages, return or exchange details, and any information you share with us through forms or communication channels.
We may also collect technical and usage information such as IP address, device type, browser type, pages visited, time spent on the website, referral source, cookie identifiers, and interaction data.
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Payment Information
We do not store complete card numbers, CVV, UPI credentials, net banking passwords, or sensitive payment authentication details.
Payments are processed through third-party payment gateways and payment service providers. We may receive limited payment-related information such as payment status, transaction reference, order value, and payment method type for order confirmation, accounting, fraud prevention, and customer support.
Payments are processed through third-party payment gateways and payment service providers. We may receive limited payment-related information such as payment status, transaction reference, order value, and payment method type for order confirmation, accounting, fraud prevention, and customer support.
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How We Use Your Information
We use your information to process and deliver orders, confirm payments, arrange shipping, share order updates, handle returns and exchanges, issue store credits, provide customer support, respond to queries, prevent fraud, improve our website, understand product demand, personalize user experience, run marketing campaigns, and comply with legal obligations.
We may also use your information to send updates about new drops, restocks, sales, offers, product launches, early access, abandoned checkout reminders, and brand communication, only where permitted by law and based on your interaction or consent.
We may also use your information to send updates about new drops, restocks, sales, offers, product launches, early access, abandoned checkout reminders, and brand communication, only where permitted by law and based on your interaction or consent.
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Marketing Emails and Communication
If you subscribe to our newsletter, place an order, create an account, or otherwise choose to receive updates from us, we may send you emails, SMS, WhatsApp updates, or other communications related to drops, sales, restocks, offers, order updates, and brand announcements.
You can opt out of marketing emails by using the unsubscribe option available in the email or by contacting us. Even if you opt out of marketing communication, we may still send important transactional messages related to your order, payment, delivery, return, exchange, store credit, or legal updates.
You can opt out of marketing emails by using the unsubscribe option available in the email or by contacting us. Even if you opt out of marketing communication, we may still send important transactional messages related to your order, payment, delivery, return, exchange, store credit, or legal updates.
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Ads, Cookies and Tracking
We use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand traffic, improve performance, measure campaigns, and show relevant ads.
We may use advertising and analytics platforms such as Google, Meta platforms including Instagram and Facebook, Shopify tools, and other marketing services to measure ad performance, create audiences, retarget visitors, understand customer behavior, and show relevant ads.
These tools may collect or receive information from our website and other places on the internet and use that information to provide measurement services and targeted ads. You can manage cookies through your browser settings and ad preferences through the relevant platform settings.
We may use advertising and analytics platforms such as Google, Meta platforms including Instagram and Facebook, Shopify tools, and other marketing services to measure ad performance, create audiences, retarget visitors, understand customer behavior, and show relevant ads.
These tools may collect or receive information from our website and other places on the internet and use that information to provide measurement services and targeted ads. You can manage cookies through your browser settings and ad preferences through the relevant platform settings.
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Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted service providers who help us operate our business. This may include Shopify, payment gateways, courier partners, shipping aggregators, warehouse or logistics partners, email marketing platforms, SMS or WhatsApp communication providers, customer support tools, analytics providers, advertising platforms, fraud prevention tools, accountants, legal advisors, and government or law enforcement authorities where required by law.
These third parties are expected to use the information only for the purpose of providing their services or complying with legal requirements.
We may share necessary information with trusted service providers who help us operate our business. This may include Shopify, payment gateways, courier partners, shipping aggregators, warehouse or logistics partners, email marketing platforms, SMS or WhatsApp communication providers, customer support tools, analytics providers, advertising platforms, fraud prevention tools, accountants, legal advisors, and government or law enforcement authorities where required by law.
These third parties are expected to use the information only for the purpose of providing their services or complying with legal requirements.
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Shipping and Delivery Partners
To deliver your order, we may share your name, phone number, shipping address, PIN code, order value, COD status, and shipment details with courier companies, logistics partners, shipping aggregators, delivery agents, and related service providers.
This information is shared only to the extent required to process, ship, track, deliver, return, exchange, or investigate your order.
This information is shared only to the extent required to process, ship, track, deliver, return, exchange, or investigate your order.
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Data Retention
We retain personal information only for as long as necessary for the purposes described in this policy, including order processing, customer support, accounting, tax records, fraud prevention, legal compliance, business records, dispute resolution, and marketing where permitted.
When personal information is no longer required, we may delete, anonymize, or securely store it as required by applicable law and business requirements.
When personal information is no longer required, we may delete, anonymize, or securely store it as required by applicable law and business requirements.
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Your Rights and Choices
Subject to applicable law, you may request access to information we hold about you, correction of inaccurate information, updating of incomplete information, withdrawal of consent for certain processing, deletion of information where applicable, or grievance redressal related to your personal data.
To make a privacy-related request, contact us using the email mentioned in this Privacy Policy. We may verify your identity before processing your request.
Withdrawal of consent may affect our ability to provide certain services. For example, if you withdraw consent needed to process an existing order, we may still process information required to complete that order, comply with law, resolve disputes, or maintain records.
To make a privacy-related request, contact us using the email mentioned in this Privacy Policy. We may verify your identity before processing your request.
Withdrawal of consent may affect our ability to provide certain services. For example, if you withdraw consent needed to process an existing order, we may still process information required to complete that order, comply with law, resolve disputes, or maintain records.
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Security of Your Information
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, payment system, transmission method, or storage system is completely secure. You are responsible for keeping your account details, passwords, OTPs, and devices secure.
However, no website, payment system, transmission method, or storage system is completely secure. You are responsible for keeping your account details, passwords, OTPs, and devices secure.
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Children's Privacy
Our website and products are not intended for children below the age permitted under applicable law. We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided us personal information without required consent, please contact us so we can review and take appropriate action.
If you believe that a child has provided us personal information without required consent, please contact us so we can review and take appropriate action.
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International Processing
Some of our service providers, tools, platforms, servers, or processors may be located outside India. By using our website or services, you understand that your information may be processed, stored, or transferred outside your state, country, or region, subject to applicable law and safeguards used by such service providers.
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User Generated Content and Reviews
If you submit reviews, testimonials, comments, photos, videos, feedback, social media tags, or other content related to 4TWNTY, we may use, display, repost, or share such content for brand, marketing, social proof, support, or product improvement purposes, where permitted by law.
Do not submit content that includes sensitive personal information unless you want it to be considered as part of your communication with us.
Do not submit content that includes sensitive personal information unless you want it to be considered as part of your communication with us.
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Legal Compliance and Protection
We may use or disclose information where required to comply with applicable laws, rules, regulations, court orders, government requests, tax requirements, consumer complaints, fraud investigations, chargebacks, dispute resolution, enforcement of our policies, or protection of our rights, customers, business, and website.
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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, tools, legal requirements, or data practices.
The updated policy will be posted on this page with the updated date. Continued use of our website after updates means you accept the revised policy.
The updated policy will be posted on this page with the updated date. Continued use of our website after updates means you accept the revised policy.
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Contact for Privacy Requests
For privacy-related questions, correction requests, consent withdrawal, marketing opt-out support, or grievances, you can contact us at support@4twnty.in.
Please include your name, email address, order number if applicable, and a clear description of your request so we can help you faster.
Please include your name, email address, order number if applicable, and a clear description of your request so we can help you faster.
Privacy questions?
For privacy requests, correction requests, consent withdrawal, or data-related concerns, contact us using the email below.